Returns & Exchanges
We strive for excellence in every piece of Kojima Productions apparel; however, if your gear does not meet your expectations, we offer a 30-day window for returns and exchanges. Please ensure all items remain in their original, unworn condition with all holographic tags and packaging intact.
Initiate the Connection
Log in to your account and navigate to the order history section to select the items you wish to return and receive your digital Return Authorization.
Prepare the Cargo
Carefully pack your items in their original packaging to ensure they are protected during transit, mirroring the care taken during their initial delivery.
Secure Logistics
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location to begin the synchronization process.
Data Verification
Once our facility receives your return, our team will conduct a quality inspection and process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing